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Riverside Medical Practice

Main Surgery: Patna         

Branch Sites: Coylton, Dalrymple

Patna Tel: 01292 532500 | Coylton Tel: 01292 571240

Repeat Prescription Line: 01292 532509



What is Patient Access?

With Patient Access, you can now view, book and cancel appointments at your local GP surgery from home, work or on the move. What is more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.


Patient Access is not just for booking GP appointments, you can also:

  • Order repeat prescriptions - this feature allows you to see all  medication available on repeat aswell as your last issue date.  It is a simple process of clicking what you need and sending at a time suitable to you.

Please allow 48 working hours for your GP Practice to process your medication, your medication may take longer to be processed by the pharmacy.


If you are unable to book a suitable appointment please contact reception staff in the normal manner as only limited appointments available for online booking, we may still have appointments available. NB This is not an urgent service - please contact the surgery if you need seen urgently.


How do I register?


Ask reception for your unique access code. Once you have the access code, you can register here https://patientaccess.com

Is my information secure?

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

Patient Access - FAQ / General Help





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